Kempinski Hotel Berchtesgaden

Kempinski Hotel Berchtesgaden

Facilities

Policies

From  $543

Kempinski Hotel Berchtesgaden Reviews

Guest reviews are submitted by our customers after their stay at Kempinski Hotel Berchtesgaden

Guest reviews

• Kempinski Hotel Berchtesgaden
  Older travelers

  9.210

  Beautiful location and hotel. The rooms are clean and nice. The gourmet restaurant Le Ciel is quite good.

  Service at the front desk definitely needs improvement. The lady at the reception gave me the name of two restaurants for lunch that were closed, even though I emphasized that I wanted to have lunch and not dinner.

• Kempinski Hotel Berchtesgaden
  Couple

  8.210

  The views and location were amazing. It was by far the best InterContinental we have stayed at.

• Kempinski Hotel Berchtesgaden
  Family with children

  6.610

  The view was great

  Was surprised that we were unable to book a Spa appointment (booked full). For a 5 star resort we had to pay for things that should of been part of the package

• Kempinski Hotel Berchtesgaden
  Family with children

  10.010

  The location of the hotel is just breathtaking. The personnel is wonderfully nice. We had a dinner at the restaurant Le Ciel; it was fantastic. Hope to go back there soon.

• Kempinski Hotel Berchtesgaden
  Couple

  6.610

  The hotel offers excellent panoramic view of Berchtesgaden to travelers. We stayed at a room with balcony and the picturesque mountain view was breathtaking. Bed and bathroom were comfortable too.

  Location is a big problem, the hotel is at a mountain but it doesn't provide any transit for guests, it costs 12-15 euro travelling between the main bus station of Berchtesgaden to the hotel. That means you need to add at least 30 euro on top of your hotel budget. Breakfast is very pricey and it doesn't offer free wifi. The hotel staff were not very helpful, I expected that hotel staff should be well trained to offer tourists with travelling information, but this was not the case at InterContinental. When I asked one of them for a map, she offered me a driving map, but what I was asking was the location of bus station, they expect all travelers come with a private car. In short, despite the beautiful scenery at the hotel, I'd rather choose a hotel with a more convenient location.

• Kempinski Hotel Berchtesgaden
  Family with children

  7.810

  Great staff and facilities, nice room, and excellent dinner at a fair price. Wonderful view from the room.

  Booked.net description indicated our room had a balcony, but it did not. Confusing directions to the hotel due to construction I believe.